Privacy, Payment, and Terms

Your privacy is important to us. JoyJoy Creations is committed to conducting business in accordance with these privacy and payment policies to ensure the confidentiality of personal information is protected and maintained.

Company and Organization Affiliation

JoyJoy Creations is an independent entity and is unaffiliated and not a current paid employed or representative of any of the companies or organizations listed on this site or appearing in any communications, including McDonald’s, Mario Tricoci Hair Salons & Day Spas, Tricoci University of Beauty Culture, and Panduit Corporation. JoyJoy Creations does not convey proprietary or internal communication by any corporation. All names and references have been removed to protect those clients, products, and services.

Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on the joyjoycreations.com website and communications remain the sole property of JoyJoy Creations. The use of JoyJoy Creations trademarks, content and intellectual property is forbidden without the express written consent from JoyJoy Creations.

AFFILIATE COPYRIGHT

All artwork retains the copyrights of the client either by contract or illustrative/art licensing agreement. All artwork is original and is not appropriate used in any format and is subject to copyright law.

USE OF TESTIMONIALS

The testimonials that appear on this site reflect individual experiences, reflecting real life experiences of those who have experienced our programs and services. All of the testimonials shared on this site have the written and expressed consent of the contributor.

Payment Methods

JoyJoy Creations accepts cash, check, credit/debit cards as well as online transitions on this site or Chase Quick Pay or PayPal. If at any point legal action becomes necessary, all fees, including court, lawyer, and all other costs will be the responsibility of the client. Payment is due 30 days of receipt of invoice. Any payment not made in 30 days is subject to late fees and collections as necessary.

Checks may be mailed to JoyJoy Creations at

901 Manchester Course, Geneva IL, 60134

[Checks may be made out to JoyJoy Creations or Joy Kaufman.]

PRICES AND PAYMENT
JoyJoy Creations offers two pay schedule and structures depending on client needs.

Estimated Project Schedule
Prices are determined by criteria outlined by the client in the intake meeting/consultation and outlined in a client contract with an initial payment of 50% of total estimate due at the time of booking (non-refundable booking fee). Booking fee with other project hours will be applied to the final invoice. JoyJoy Creations reserves the right to charge additional fees above and beyond said estimate/contract any last minute or unreasonable requests not outlined in the initial estimate. If the estimated time per project is not adequate, the client and designer will renegotiate or terminate contract before any additional charges have been occurred.

Hourly Packages Fee Schedule
Client has the option of purchasing a package of hours at an hourly rate of $65.00 in 15, 25, 50, or 100 hour increments. Hours must be used within one calendar year, plus one month with no refunds for unused hours after expiration. Clients will receive a notice of the remaining hours a month before the end of the calendar year and their expiration. If hours have not been exhausted and client wishes to terminate services, we will issue a refund for the remaining package hours. Package hours cannot be transferred to or used by another person or business other than the original purchasing company or individual.

Communication of Proprietary and Private Information

CONFIDENTIALITY

All correspondences with JoyJoy Creations are confidential and secure. Any personal-identifying information or corporate value, policy, or internal communications are limited to JoyJoy Creations.

JoyJoy Creations will not share information with other clients and information will not be sold or otherwise transferred to unaffiliated third parties without the approval of the client. JoyJoy Creations reserves the right to reference previous programs to use for promotional purposes as long as all identifying and proprietary information is eliminated or changed.

Upon occasion, JoyJoy Creations may disclose information when legally compelled by subpoena or where the law requires certain information for the protection of JoyJoy Creations’ rights.

EMAIL POLICIES
JoyJoy Creations is committed to keeping your e-mail address confidential and does not sell, rent, or lease our subscription lists to third parties. We will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.

We will use your e-mail address for correspondences related to JoyJoy Creations events, programs, and as determined by the client. We will maintain the information sent via e-mail in accordance with applicable federal law.

PERSONAL PRIVACY AND ONLINE ACCESS

PERSONAL INFORMATION
JoyJoy Creations makes every effort to protect the privacy and personal information of every client and do not keep any credit card or payment information on file after the transaction has taken place. All sensitive information including, but not limited to personal address, credit card/bank information, personal social media profiles, family member’s names or other personal information.

ONLINE ACCESS
Client is responsible for providing appropriate access and passwords to JoyJoy Creations. At times JoyJoy Creations will have client approved access to web-hosting services, website interfaces, and social media which may or may not contain personal or sensitive information such as credit card or billing details. It is recommended by JoyJoy Creations that the artist/designer/web-developer is limited to Administrator/Editor access only. Client is responsible for password and access management. After project completion, all passwords are destroyed and are not kept on file for future use.

Client Responsibilities

Client is responsible for the timely provision of marketing copy and any accompanying artwork in the appropriate format to JoyJoy Creations. Any copy or content not in the proper format can cause delays and extension of the original estimate time or additional design time. (For client payment responsibilities, see prices and payment section.)

POLICY CHANGES

JoyJoy Creations reserves the right to amend this privacy policy at any time with or without notice. We will make every attempt to inform you of any future policy changes.

OFFICE HOURS

[ M-TH 9AM — 6PM ] [ F 9AM — 4PM ]
Weekends and After Hours by Appointment Only
Call or email to schedule: 630.254.4350 or joy@joyjoycreations.com